(816) 540-9180

January 2021

FAQs About Modern Irrigation Systems

When it comes to modern irrigation systems, some people still have basic questions. After all, if you have never used or had a system installed,

IDL Company January 25, 2021

Protect & Beautify Your Yard & Landscape

With Smart Irrigation, Drainage & Lighting Solutions from IDL Company

IDL Company
1001 Industrial Drive
Pleasant Hill, MO 64080
Phone: (816) 540-9180

Google Rating

5.0

Based on 169 reviews

IDL Company

5.0

Anita Sanders

19:49 09 Nov 22

IDL installed an irrigation system for me the first week of October, they did an outstanding job. Juan and Feli were the best, I could not have asked for a better experience. They were so professional in everything they did from installation to explaining to me the operation of the system. I highly recommend this company – you will get not only an excellent product but excellent installation. With IDL – you can have complete confidence in your decision to investment in a sprinkler system. Thank You! Anita Sanders

John Cline

14:16 04 Nov 22

Jon Sparks was great! We had some power issues which he navigated perfectly and got us up and running!!! A terrific asset for you!! Thanks

Kelly Guier

14:44 31 Oct 22

Stan Haynes

00:31 27 Oct 22

Good communication and prompt response to any questions. The install went smoothly and sprinkler system works just like I wanted. Thanks.

Amber Hartenbower

17:00 21 Oct 22

We recently had a full irrigation system installed. From start to finish, each person was professional, knowledgeable and reliable. Tyler designed our system and took the time to make sure there was adequate coverage and pressure. Chris and his installation crew (Dakota and Tyler) were friendly and professional. They were careful during the install and made sure the yard is ready for the final grade and sod. They took lots of time explaining the app so we will be able to better run the system, too. This is a great company that takes pride in their work and values their customers. We would recommend them to anyone.

Kenneth Martin

16:17 21 Oct 22

I highly recommend IDL, and Jon always takes good care of our system.

Mohammad Rawashdeh

16:09 08 Oct 22

The best in the area when it comes to irrigation systems. They are dedicated and passionate about their job. Jake, Matt and Philie delivered a great working system over 3 days of hard work. Tyler, the manager, stopped by every day to check on their progress and give his crew a hand. They did the necessary tuning to get the best possible coverage out of the system. I highly recommend IDL for anything related to irrigation systems.Update:One line was punctured and caused a leak every time I turned on the system. Happened after an aeration! I told Tyler about it. The next day, early morning, their maintenance crew was at my door who fixed the leakage in no time. They asked no questions, didn’t investigate. They addressed the issue immediately. IDL is a great company who build great systems, and they stand behind their work. Thank you

Samuel Ware

23:54 17 Sep 22

Called multiple irrigation companies IDL (Tyler) was by far most professional. Not the cheapest but the best! Zack and Tyler the installer’s did a really nice job! The arrived timely and worked steady where very good and trustworthy.

Andrea Wilson

15:32 09 Sep 22

We messaged them online for a broken sprinkler head, they responded quickly to the message and were able to come out that same week to fix the problem. The repairman was kind and helpful. He was able to fix the broken pipe and head of our sprinkler and move a different sprinkler head for us, quickly and well done. He was also very respectful of our yard, it basically looks like it did before we had the work done! I would highly recommend them!!

PrOspectorP

19:04 07 Sep 22

IDL Service Tech Rob Sanders came to repair my “core aerated” irrigation system & while here also replaced my old controller, a long time problem. Rob was extremely knowledgable and got my system up and running better than it was since I got it an inground irrigation system around 18 months ago (other company will remain unnamed). I could not be more pleased and will 100% do business with IDL Company again. I hired them based on an emergency “water feature”- (courtesy of the core aeration) and they came immediately- this is very very appreciated.Save time and stress, choose IDL!

Ed Humphreys

16:46 31 Aug 22

Guys were super great and professional. Was very impressed! Will recommend to all concerned.

Cheryl Janssen

20:15 27 Aug 22

IDL installed my system. Then when my sod came several months later, Jordan did a great job following up and helping me. The next day, someone else (sorry, I didn’t get his name) came out to check on how my system is working. He made adjustments again to insure my system was working the best!

Mackenzie Pope

00:23 13 Aug 22

Just had our sprinklers installed by IDL and we can’t recommend them enough!! From the first phone call to the final installation the process was smooth and everyone was so kind and helpful! Our yard looks the same as it did before the sprinklers, they were very careful to leave things the way they found them! They even went out of their way to bring our trash dumpster from the curb to the garage for us! 10/10 recommend!

Paul Hilgenkamp

14:12 10 Aug 22

Chris, Dakota and Tyler did a great job on the installation of a 16 zone irrigation system. Very professional and nice guys too.

Martin Mini

14:42 02 Aug 22

While traveling, zone was stuck & flowed for 15 hours. At 10 PM IDL’s emergency line took call, routed to my contact, advised on shut off, serviceman arrived 8:30am next morning to repair. IDL is super responsive, easy to work with, smooth customer service. Great at lighting too.

Gary Rogers

20:35 29 Jul 22

Very respectful and professional young men! They did an excellent job and deserve a raise!

Jeannine Wilkerson

19:00 19 Jul 22

Stan was great.. very knowledgeable and helped get system back to working. He gave tips for best water usage and reset system to work better overall showing me more features I didn’t even know I had on the system! Highly recommend!

Mike Bever

11:57 16 Jul 22

Rob and Will came out in 24 hours and replaced my 11/2″ sprinkler supply line in 100 degree heat. No waiting two weeks. I appreciate their work and responsiveness. Thumbs up.

alice bixby

17:15 13 Jul 22

Awesome problem solvers

Ruth Blick

16:21 08 Jul 22

Earl Rinkes

21:38 30 Jun 22

Good workers, friendly, and professional.

Jim Lee

15:36 29 Jun 22

The crew did an outstanding job on extending our s 2 year old sprinkler system. They paid close attention to existing landscaping and plantings.After trenching the sod was replaced and patted down into place. They even watered until the system was up and running.The guys were polite all of the time. When finished, we went over every zone and each sprinkler for direction and velocity. They moved everything back in its place (rocks from landscaping). They stayed until we said all was perfect.Highly recommend IDL for you watering needs.

Steve moranville

18:16 23 Jun 22

Always friendly technicians, great service.A pleasure to work with this company

Tom Dombroski

13:56 22 Jun 22

We just moved here and I was not familiar with the Rachio system installed by the previous owner. Stan came out and walked me through the operation of the system and showed me me how it all worked. Super nice guy and very knowledgeable! Thanks for getting me going IDL!

Jackie Johnson

22:41 15 Jun 22

Larkin O’Keefe

19:49 13 Jun 22

Jeffrey Frye

21:42 04 Jun 22

Professional staff, efficient, limited ground disturbance installing underground sprinkler system at my house. Arrived when scheduled and kept me informed of their progress during inclement weather. Ensured I underground how to operate and manage the irrigation system. I have no issue recommending them to anyone needing services they offer.

Ann Griffith

15:46 03 Jun 22

Marc Armbruster

16:17 01 Jun 22

Chris Arcuri

20:42 23 May 22

IDL Rocks – I had a zone that needed more water and was prepared for them to change out 9 of my heads. When Jon arrived he suggested we leave the heads and replace the nozzles to rotary ones. He did just that dialed in the zone and I now have more water in that area than I have had since day 1and the heads are more water friendly too. He then proceeded to check every single head in my yard and dial them in so they were perfect and straightened a head that needed it.Cannot say enough about how professional and friendly Jon was and he listened to what I wanted and did not try and over sell me with anything. If you need sprinkler system service or repair I cannot say enough about how prompt and professional they are!

Paula Cosentino

21:49 16 May 22

The technician, Rob Sanders, that opened up my irrigation system was professional and informative.

Jim Beemer

15:22 13 May 22

Had a great experience with IDL. Scott S. came out and did our spring startup. He was friendly and courteous and took time to make sure everything was working correctly. We will use IDL for all future irrigation service needs.

K VanDyke

20:01 11 May 22

Rob is friendly, professional, and efficient. He prepared our sprinkler system for the season and had everything up and running in no time. He noticed something with our landscape lighting and easily found the problem. It is great working with him!

Colleen Schwend

18:51 10 May 22

Rob was on time, efficient and communicated well regarding my backflow test results.

Scott Nichols

12:50 09 May 22

Jon Sparks did a great job. Was on time, explained what we was doing, rand a test and adjusted the heads. It was just a normal turn-on and backflow test, but he did a great job.

Jeff Bublitz

22:01 02 May 22

Jon Sparks is the best he always ids friendly and professional. We love our system. Danielle always gets someone out fast.jeff Bublitz

Shad Putnam

13:45 02 May 22

Scott was out last week to start up my sprinkler system and perform a backflow test. He arrived on time and was very professional. Once he performed the test, he recalibrated the sprinklers for best coverage, went through my Hydrawise app and created a better schedule for watering, and discussed best practices for the summer. I really appreciate the extra effort he took to make sure my system was going to feed my yard properly and discuss with me what I should do during the summer.

Angie Troy

16:36 30 Apr 22

Had a great experience with IDL! Great customer service when making the appointment. Love that they were able to come out quickly and a time that works great for our family. Our Service Technician Rob was fantastic. He was friendly and took time to make sure everything was working correctly and that we knew how to operate our sprinkler system all season. Will use IDL for all future irrigation service needs.

Steve Dangos

13:03 22 Apr 22

Jon was out yesterday for sprinkler testing, suggestions and minor repair. Couldn’t be more pleased. Very professional, knowledgeable and friendly. Steve D.

Nancy Owen

22:36 21 Apr 22

Service Technician, Jordan Collene, did a nice job of unclogging and repairing several of our sprinkler heads. He was professional, thoughtful and thorough.

Charles Tan

17:20 18 Apr 22

Jordan was very professional, courteous, and very responsive to my questions. He gets things done promptly. I will use Jordan again in the future.

Kathy Glasco

16:27 13 Apr 22

Rob serviced our irrigation system this morning to get it up and running for the summer. He made sure he was aware of any particular areas of the yard that needed special attention and made sure I was fully informed about what he did. We started using IDL last year when we had an issue another company couldn’t address. IDL repaired several stations in our yard and got everything back up and running. I would highly recommend IDL for their personable and knowledgeable employees.

Paul Hunt

16:31 12 Apr 22

Awesome technicians. Rob and Jordan did a great job and answered all of my questions

Teresa Mitchell

00:08 05 Apr 22

Needed new control box after discovery issues in a juncture box. New one was installed and made easier to operate through Hydrawise app and service performed by Jordan Collene. Thanks IDL!

Mark Byler

20:59 04 Apr 22

Rob Sanders did a great job which was on time and completed in less than a hour.

Brock

18:40 04 Apr 22

Rob Sanders did a great job of not only making the needed repairs, but helped me identify other issues that I wasnt initially aware of. All issues were repaired in a timely fashion. Would use this company again in the future.

Rod Wilcoxen

13:30 30 Mar 22

Had an irrigation problem and their tech, Rob, was on time and quickly diagnosed/repaired the problem. We were happy with their service so they are also going to look at our landscape lighting and perform repairs.

Jim Martin

19:39 29 Mar 22

Rob Sanders was great. Thanks.

Jim Coughenour

15:05 16 Mar 22

This is a new post, new service, new date! I had requested that they come turn my system on a little earlier this year and to teach me how to do it myself. They were very responsive to coming out early and more than willing to show me what I should do if I wished to do it myself. I quickly realized the value that they provide and that I need not concern myself with attempting to do this myself. VERY happy with their service and the results that they provide. THANK YOU. Tyler H. was very congenial, quite competent and willing to help!Responded within a day to a concern that I had and they (Rob) were out and fixed my issue to my satisfaction, completely! I would highly recommend them.

Steve

21:05 21 Dec 21

Natasha Watson

18:40 17 Dec 21

They were the best very careful with my yard, took the time to explain everything, made sure I understood. It was so refreshing working with a local company. You could really tell they cared. The job was targeted for three days…but they did not rush, spoke with me throughout the process it was great, having them around. I am looking forward to this new phase of my life where I do not have to drag water hoses around….:)

Elizabeth Guerra

17:48 16 Dec 21

IDL installed our sprinkler system and did an excellent job. Their crew went above and beyond when we requested additional services. They really worked hard and exceeded our expectations.

D Evers

21:35 15 Dec 21

Stacy Graves

17:51 08 Dec 21

The IDL team installed a new soaker zone, reworked a valve box, and leveled two existing valve boxes to correct shoddy work by the original sprinkler system installer. Their work is excellent, they’re professional, on time, and great value. They’ve really helped us rework our existing system to make it so much more efficient. Glad we found them!

Charlene White

04:45 01 Dec 21

Chris and his crew did a great job installing our sprinkler system. I was super impressed with how the guys worked to put our yard back together. I would definitely refer this company to my friends and family!

Taj Mahal

01:48 23 Nov 21

Bob Micek

16:58 22 Nov 21

Great company to work with. Tyler came out and gave me a very fair price on a new system and Chris and his install team put it in with great care to do as little damage to the existing lawn as possible. Would highly recommend.

Robert Sanders

19:31 10 Nov 21

Great place to work and a even better company

S B

03:47 09 Nov 21

Excellent company! They treat you with respect and do a great job, from initial consultation to the finishing touches and everything in between. I only wish I used them sooner!

Shannon Horsley

23:27 08 Nov 21

We have been using IDL for a couple of years. They are always prompt and professional. Jon has serviced our system several times and is quick and efficient. Would have no hesitation in recommending them.

Sondra Cooper-Ortega

19:58 04 Nov 21

Don’t use anyone else for sprinkler system maintenance and repair. After several less than professional companies servicing my sprinkler system and causing broken pipes over the winter 2 times, I switched to IDL 5 years ago and could not be more pleased! Always on time, professional, efficient and thorough. Jordan C was exemplary!

vlashley MC

15:11 03 Nov 21

I needed lawn sprinkler seasonal maintenance, IDL was recommended by a friend and it is easy to see why. They are easy to contact, setting up an appointment was a breeze. Jon the service technician was on time and very professional, he let me know exactly what maintenance was done and what items may need to be addressed in the spring. Hi hi my recommended!

Beth Lull

16:56 02 Nov 21

I always enjoy seeing Jon Sparks. He is always professional, and helpful recognizing potential problems. He did a great job

Kris Holcom

12:25 26 Oct 21

Rob Sanders was very professional, polite and was very patient with all my questions.

Laura Morlan

19:02 20 Oct 21

10/8/2021 Short visit from Jon to repair final zone. I have a happy garden now.9/28/2021 Jon checked each zone and sprinkler operation. Replaced a few heads and adjusted spray on all heads. Got our system up and running quickly. He listened to my concerns and answered all my questions. Excellent job!

Jonathan Krysa

15:37 19 Oct 21

Rob, the technician was prompt, fixed my irrigation issues, installed a rain sensor, and Winterized my system. I was happy with the work performed and Rob was easy to deal with.

Alois Warner

20:51 14 Oct 21

Easiest 5/5 stars I could give. Professional, well trained, and great communication. Setting up the appointment was quick and easy. Rob was great at communicating before the appointment and explained what was going on effectively while he was here. He got my system back up and running and I would recommend him to whoever was looking for getting work done on their system.

Mike Markham

15:18 12 Oct 21

I called IDL because I had very low pressure in my older sprinkler system. There were a few line/root issues but the main problem was that I live in an older neighborhood and the pressure fluctuates greatly. Rob came out and determined that aside from the repairs, I needed a booster pump to keep the water pressure at the appropriate level when the system was running. I was concerned that I needed a whole new system but the booster pump fixed my issue! Rob and John were the two that got things installed and running properly and they were fantastic to work with throughout. I also have to give a shout out to Danielle who worked to get things moving fast and was a pleasure to speak to when I called.I’ve used a lot of companies for a wide range of things around my house and IDL ranks at the top. I’m particular about how things get handled and this was a great experience. I HIGHLY recommend IDL!

Richard Lamb

13:09 10 Oct 21

IDL installed our irrigation system in a professional manner using quality parts and equipment. Technicians, Chris, Derick, and Devian were pleasant and made sure the site had minimal damage and was cleaned up before they left. Chris reviewed the programming with us and made sure we were comfortable using the new irrigation phone application.

Diana Crist

12:57 10 Oct 21

We had a great experience with Tyler. His crew, Chris, Devian, and Derick worked hard to get everything right! I know this is going to make our life easier in making our lawn look great! Thank you so much! We would definitely recommend IDL!

Pete Cannizzaro

15:56 07 Oct 21

David Shuck

19:57 06 Oct 21

Scott and Jon went Above and beyond to provide excellent service to our sprinkler system. Scott realized that the repair would take more than the allotted time. He adjusted his schedule to return to finish the job the same day. Aeration was scheduled and would have had to be reschedule if Scott had not come through. Great job guys.

T. X. Fall

19:16 04 Oct 21

From receptionist to Rob coming out and doing repairs, company was polite, professional and prompt. Rob was professional, friendly and fast. IDL is definitely my new irrigation company.

Perry Atha

19:24 29 Sep 21

Rob arrived on time- called in advance to let me know he was on his way.Professional , courteous- able to resolve and replace a bad valve. The system was installed by another company who was to busy to schedule a repair.. I will have IDL handle all future service, winterization and start up.Strong recommendation..

Lanny Maness

15:57 29 Sep 21

IDL has a company culture that truly exudes excellence. Every team member I have had interactions with over the years is professional, well trained, and has “our customer is king” attitude. Many companies talk a good game, but IDL really “GETS IT”. With IDL I always know it will be done right. Yesterday I had a sprinkler head moved and and several adjustments by Jon Sparks of IDL and as is typical, he did more than what was asked. They always exceed my expectations.Lanny Maness

Larry Salyer

15:18 29 Sep 21

Installers, Juan and Mario, provided an excellent repair and upgrade of my irrigation system and were very conscientious in the care of my lawn during their work.

Josh Smith

14:52 29 Sep 21

We used IDL Company for two different projects for our home this past summer; french drain and sprinkler installations. In each project Tyler was very helpful and responsive in communications. Juan/Fly were our installers for both projects and they were also very pleasant to work with and did an excellent job. Would highly recommend IDL for any drainage or irrigation projects!!

Cameron McCoy

18:28 28 Sep 21

IDL responded to our service request within 24 hours and could have a tech at our house in 24 hours. Rob provided excellent evaluation of our problem and repair options in a no-pressure, easy to understand style. I would use their services again.

Blake Brown

19:05 24 Sep 21

Chris, Devan and Dakota performed my Irrigation install. On almost an acre lot they performed remarkably ensuring I had full coverage while answering all my questions. They were extremely professional and never complained while having to hand dig out tree roots and big boulders. They were kind to our animals and even trimmed the hedges while on the job. They were very quick clean and professional and wouldn’t recommend anybody else to get this job done.

Melissa Bresette

18:32 24 Sep 21

Andy Iseman

14:16 23 Sep 21

Jon & Jordan did a great job quickly fixing our sprinkler issue and explaining what they did 👍🏻

Lynda LaRue

18:53 20 Sep 21

Their employee, Jordan, who came to do the repair was wonderful !!!!Very knowledgeable, courteous and got the job done quickly. I would highly recommend this company.

Susanne McCambridge

01:05 17 Sep 21

New irrigation system installed. Very professional and well done product.Job was neatly finished! Thank you.

Adam Brown

23:05 15 Sep 21

I used IDL Company for a New Irrigation install late summer. The crew was able to start a couple of days early and actually finished the install the afternoon of the original start date. Everyone that I worked with during the entire process were first class! Tyler and crew were awesome to work with and I would highly recommend them for any irrigation needs!

Rachel Bias

17:35 14 Sep 21

We had a minor issue with our sprinkler system. Jon Sparks came out today, was friendly and professional and explained the issue and the fix thoroughly. Easy to work with, prompt service and great technicians.

B Austen Plain

17:16 14 Sep 21

IDL is a great company to work with. Their employees are personable and extremely knowledgeable about pumps, irrigation systems, and lighting. I had been using a mediocre company for years who never really got my irrigation system working right. IDL changed all of that. I’ve been blown away by how responsive they have been and thrilled to finally have a system that works like it was meant to. Jon, one their great techs, has been out from day one and has made sure everything runs perfectly.

M Horsley

17:11 14 Sep 21

IDL is a Best in Class Company. Their work is always done to a professional standard. They’ve never tried to sell me something I didn’t need or want. They show up dressed professionally, driving company vehicles. I’ve never presented them with an irrigation problem they could not solve. Rob was my tech on this call and he was knowledgeable, fast, efficient, and didn’t leave me any mess to clean up. Thank you IDL for you service!

Kristi Hall

16:46 13 Sep 21

Jordan and Stan did a great job. They were on time, courteous and professional. They explained did an excellent job of explaining the issues so I could understand.

Vicky Meyer

15:02 09 Sep 21

Chris, Devian and Dakota did a great job adding on to our existing irrigation system, testing it and setting up the app to run the different zones. They were professional, courteous and completed the work ahead of schedule. Highly recommend this company and this crew!

Jeremy Stiles

13:37 09 Sep 21

We used IDL Company for the New Irrigation install. Everyone we talked with through out the whole process was awesome!!. I would highly recommend them for any irrigation needs. Thanks to Tyler, Juan and Nathan. You guys made the whole process seamless.

Clayton Smith

14:29 03 Sep 21

Planning and scheduling with IDL was a smooth process. Our questions were answered including things we had not considered.Chris, Devian, and Dakoda from IDL installed our sprinkler system. They calibrated all sprinkler heads, covered operation procedures and it works amazing. Nice job team and thank you!

William Ryan

18:10 01 Sep 21

Thank you for taking the time to evaluate the areas that seem to need more irrigation, suggesting changes and implimenting! We really appreciate you all.

Lockdown Guitars

11:17 31 Aug 21

Stan and Rob are the top notch irrigation experts. My yard was a war zone, strewn with used cars, rusted farm implements and dirty clothes. Amongst all that mess they were able to find all the broken lines and unearth some buried nozzles. Every thing is all fixed now! and My pet raccoon even took a liking to them!

Paula Coleman

22:12 26 Aug 21

Juan and Felipe did a fabulous job of installing a comprehensive drainage system in our swamp of a back yard — the swamp is gone! And you can hardly tell they dug trenches and installed several yards of drainage pipe. They even put the leftover dirt where we wanted and leveled it out! Truly, they went above and beyond our expectations. We will certainly recommend IDL. Thanks also to Tyler for his customer service and willingness to quickly change our estimate, even adding reduced cost options.

Paulette Strader

21:41 25 Aug 21

Jon Sparks came out to assist with our HOA system. He was very courteous, listened to our questions and helped solve our problem. IDL definitely has a professional team! Thanks for your continued top-notch service.

Jenna Nolan

18:11 23 Aug 21

We cannot thank Tyler and the team (Chris, Dakota & Devian) enough for the impeccable service that we received from start to finish. Communication was on point, the pricing was EXEPTIONAL. We really felt like Tyler took our needs into consideration and delivered above & beyond!

Traveln Txn

16:44 20 Aug 21

We have been using IDL for about 8 years and have never been disappointed. The owner, front office staff and technicians have always been quick, professional, responsible and helpful everytime we needed to call. I would recommend them to anyone needing assistance with excessive water drainage issues or irrigation systems.

Christy Howard

18:58 19 Aug 21

Jon Sparks was very prompt and knew exactly what to suggest and then how to complete the job quickly. Looks great and he was very pleasant, fast and timely. THANK YOU!

Laura Eberle

20:48 13 Aug 21

Jon & Rob were both knowledgeable and professional. Couldn’t have done it without them!

Lucie Weldon

14:55 12 Aug 21

We were more than happy with our experience with IDL Company . From the very beginning of the bidding process of our Underground Sprinkler System, to the installation and the training given for operational use of the system ,we found IDL to be professional, knowledgeable and friendly. Big thanks to Nathan, Chris and Devian for a job well done.

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