Called multiple irrigation companies IDL (Tyler) was by far most professional. Not the cheapest but the best! Zack and Tyler the installer’s did a really nice job! The arrived timely and worked steady where very good and trustworthy.
We messaged them online for a broken sprinkler head, they responded quickly to the message and were able to come out that same week to fix the problem. The repairman was kind and helpful. He was able to fix the broken pipe and head of our sprinkler and move a different sprinkler head for us, quickly and well done. He was also very respectful of our yard, it basically looks like it did before we had the work done! I would highly recommend them!!
IDL Service Tech Rob Sanders came to repair my “core aerated” irrigation system & while here also replaced my old controller, a long time problem. Rob was extremely knowledgable and got my system up and running better than it was since I got it an inground irrigation system around 18 months ago (other company will remain unnamed). I could not be more pleased and will 100% do business with IDL Company again. I hired them based on an emergency “water feature”- (courtesy of the core aeration) and they came immediately- this is very very appreciated.Save time and stress, choose IDL!
IDL installed my system. Then when my sod came several months later, Jordan did a great job following up and helping me. The next day, someone else (sorry, I didn’t get his name) came out to check on how my system is working. He made adjustments again to insure my system was working the best!
Just had our sprinklers installed by IDL and we can’t recommend them enough!! From the first phone call to the final installation the process was smooth and everyone was so kind and helpful! Our yard looks the same as it did before the sprinklers, they were very careful to leave things the way they found them! They even went out of their way to bring our trash dumpster from the curb to the garage for us! 10/10 recommend!
The best in the area when it comes to irrigation systems. They are dedicated and passionate about their job. Jake, Matt and Philie delivered a great working system over 3 days of hard work. Tyler, the manager, stopped by every day to check on their progress and give his crew a hand. They did the necessary tuning to get the best possible coverage out of the system. I highly recommend IDL for anything related to irrigation systems.
While traveling, zone was stuck & flowed for 15 hours. At 10 PM IDL’s emergency line took call, routed to my contact, advised on shut off, serviceman arrived 8:30am next morning to repair. IDL is super responsive, easy to work with, smooth customer service. Great at lighting too.
Stan was great.. very knowledgeable and helped get system back to working. He gave tips for best water usage and reset system to work better overall showing me more features I didn’t even know I had on the system! Highly recommend!
The crew did an outstanding job on extending our s 2 year old sprinkler system. They paid close attention to existing landscaping and plantings.After trenching the sod was replaced and patted down into place. They even watered until the system was up and running.The guys were polite all of the time. When finished, we went over every zone and each sprinkler for direction and velocity. They moved everything back in its place (rocks from landscaping). They stayed until we said all was perfect.Highly recommend IDL for you watering needs.
We just moved here and I was not familiar with the Rachio system installed by the previous owner. Stan came out and walked me through the operation of the system and showed me me how it all worked. Super nice guy and very knowledgeable! Thanks for getting me going IDL!
Professional staff, efficient, limited ground disturbance installing underground sprinkler system at my house. Arrived when scheduled and kept me informed of their progress during inclement weather. Ensured I underground how to operate and manage the irrigation system. I have no issue recommending them to anyone needing services they offer.
IDL Rocks – I had a zone that needed more water and was prepared for them to change out 9 of my heads. When Jon arrived he suggested we leave the heads and replace the nozzles to rotary ones. He did just that dialed in the zone and I now have more water in that area than I have had since day 1and the heads are more water friendly too. He then proceeded to check every single head in my yard and dial them in so they were perfect and straightened a head that needed it.Cannot say enough about how professional and friendly Jon was and he listened to what I wanted and did not try and over sell me with anything. If you need sprinkler system service or repair I cannot say enough about how prompt and professional they are!
Had a great experience with IDL. Scott S. came out and did our spring startup. He was friendly and courteous and took time to make sure everything was working correctly. We will use IDL for all future irrigation service needs.
Rob is friendly, professional, and efficient. He prepared our sprinkler system for the season and had everything up and running in no time. He noticed something with our landscape lighting and easily found the problem. It is great working with him!
Scott was out last week to start up my sprinkler system and perform a backflow test. He arrived on time and was very professional. Once he performed the test, he recalibrated the sprinklers for best coverage, went through my Hydrawise app and created a better schedule for watering, and discussed best practices for the summer. I really appreciate the extra effort he took to make sure my system was going to feed my yard properly and discuss with me what I should do during the summer.
Had a great experience with IDL! Great customer service when making the appointment. Love that they were able to come out quickly and a time that works great for our family. Our Service Technician Rob was fantastic. He was friendly and took time to make sure everything was working correctly and that we knew how to operate our sprinkler system all season. Will use IDL for all future irrigation service needs.
Rob serviced our irrigation system this morning to get it up and running for the summer. He made sure he was aware of any particular areas of the yard that needed special attention and made sure I was fully informed about what he did. We started using IDL last year when we had an issue another company couldn’t address. IDL repaired several stations in our yard and got everything back up and running. I would highly recommend IDL for their personable and knowledgeable employees.
Rob Sanders did a great job of not only making the needed repairs, but helped me identify other issues that I wasnt initially aware of. All issues were repaired in a timely fashion. Would use this company again in the future.
Had an irrigation problem and their tech, Rob, was on time and quickly diagnosed/repaired the problem. We were happy with their service so they are also going to look at our landscape lighting and perform repairs.
This is a new post, new service, new date! I had requested that they come turn my system on a little earlier this year and to teach me how to do it myself. They were very responsive to coming out early and more than willing to show me what I should do if I wished to do it myself. I quickly realized the value that they provide and that I need not concern myself with attempting to do this myself. VERY happy with their service and the results that they provide. THANK YOU. Tyler H. was very congenial, quite competent and willing to help!Responded within a day to a concern that I had and they (Rob) were out and fixed my issue to my satisfaction, completely! I would highly recommend them.
They were the best very careful with my yard, took the time to explain everything, made sure I understood. It was so refreshing working with a local company. You could really tell they cared. The job was targeted for three days…but they did not rush, spoke with me throughout the process it was great, having them around. I am looking forward to this new phase of my life where I do not have to drag water hoses around….:)
The IDL team installed a new soaker zone, reworked a valve box, and leveled two existing valve boxes to correct shoddy work by the original sprinkler system installer. Their work is excellent, they’re professional, on time, and great value. They’ve really helped us rework our existing system to make it so much more efficient. Glad we found them!
Chris and his crew did a great job installing our sprinkler system. I was super impressed with how the guys worked to put our yard back together. I would definitely refer this company to my friends and family!
Great company to work with. Tyler came out and gave me a very fair price on a new system and Chris and his install team put it in with great care to do as little damage to the existing lawn as possible. Would highly recommend.
We have been using IDL for a couple of years. They are always prompt and professional. Jon has serviced our system several times and is quick and efficient. Would have no hesitation in recommending them.
Don’t use anyone else for sprinkler system maintenance and repair. After several less than professional companies servicing my sprinkler system and causing broken pipes over the winter 2 times, I switched to IDL 5 years ago and could not be more pleased! Always on time, professional, efficient and thorough. Jordan C was exemplary!
I needed lawn sprinkler seasonal maintenance, IDL was recommended by a friend and it is easy to see why. They are easy to contact, setting up an appointment was a breeze. Jon the service technician was on time and very professional, he let me know exactly what maintenance was done and what items may need to be addressed in the spring. Hi hi my recommended!
10/8/2021 Short visit from Jon to repair final zone. I have a happy garden now.9/28/2021 Jon checked each zone and sprinkler operation. Replaced a few heads and adjusted spray on all heads. Got our system up and running quickly. He listened to my concerns and answered all my questions. Excellent job!
Easiest 5/5 stars I could give. Professional, well trained, and great communication. Setting up the appointment was quick and easy. Rob was great at communicating before the appointment and explained what was going on effectively while he was here. He got my system back up and running and I would recommend him to whoever was looking for getting work done on their system.
I called IDL because I had very low pressure in my older sprinkler system. There were a few line/root issues but the main problem was that I live in an older neighborhood and the pressure fluctuates greatly. Rob came out and determined that aside from the repairs, I needed a booster pump to keep the water pressure at the appropriate level when the system was running. I was concerned that I needed a whole new system but the booster pump fixed my issue! Rob and John were the two that got things installed and running properly and they were fantastic to work with throughout. I also have to give a shout out to Danielle who worked to get things moving fast and was a pleasure to speak to when I called.I’ve used a lot of companies for a wide range of things around my house and IDL ranks at the top. I’m particular about how things get handled and this was a great experience. I HIGHLY recommend IDL!
IDL installed our irrigation system in a professional manner using quality parts and equipment. Technicians, Chris, Derick, and Devian were pleasant and made sure the site had minimal damage and was cleaned up before they left. Chris reviewed the programming with us and made sure we were comfortable using the new irrigation phone application.
We had a great experience with Tyler. His crew, Chris, Devian, and Derick worked hard to get everything right! I know this is going to make our life easier in making our lawn look great! Thank you so much! We would definitely recommend IDL!
Scott and Jon went Above and beyond to provide excellent service to our sprinkler system. Scott realized that the repair would take more than the allotted time. He adjusted his schedule to return to finish the job the same day. Aeration was scheduled and would have had to be reschedule if Scott had not come through. Great job guys.
Rob arrived on time- called in advance to let me know he was on his way.Professional , courteous- able to resolve and replace a bad valve. The system was installed by another company who was to busy to schedule a repair.. I will have IDL handle all future service, winterization and start up.Strong recommendation..
IDL has a company culture that truly exudes excellence. Every team member I have had interactions with over the years is professional, well trained, and has “our customer is king” attitude. Many companies talk a good game, but IDL really “GETS IT”. With IDL I always know it will be done right. Yesterday I had a sprinkler head moved and and several adjustments by Jon Sparks of IDL and as is typical, he did more than what was asked. They always exceed my expectations.Lanny Maness
We used IDL Company for two different projects for our home this past summer; french drain and sprinkler installations. In each project Tyler was very helpful and responsive in communications. Juan/Fly were our installers for both projects and they were also very pleasant to work with and did an excellent job. Would highly recommend IDL for any drainage or irrigation projects!!
IDL responded to our service request within 24 hours and could have a tech at our house in 24 hours. Rob provided excellent evaluation of our problem and repair options in a no-pressure, easy to understand style. I would use their services again.
Chris, Devan and Dakota performed my Irrigation install. On almost an acre lot they performed remarkably ensuring I had full coverage while answering all my questions. They were extremely professional and never complained while having to hand dig out tree roots and big boulders. They were kind to our animals and even trimmed the hedges while on the job. They were very quick clean and professional and wouldn’t recommend anybody else to get this job done.
I used IDL Company for a New Irrigation install late summer. The crew was able to start a couple of days early and actually finished the install the afternoon of the original start date. Everyone that I worked with during the entire process were first class! Tyler and crew were awesome to work with and I would highly recommend them for any irrigation needs!
We had a minor issue with our sprinkler system. Jon Sparks came out today, was friendly and professional and explained the issue and the fix thoroughly. Easy to work with, prompt service and great technicians.
IDL is a great company to work with. Their employees are personable and extremely knowledgeable about pumps, irrigation systems, and lighting. I had been using a mediocre company for years who never really got my irrigation system working right. IDL changed all of that. I’ve been blown away by how responsive they have been and thrilled to finally have a system that works like it was meant to. Jon, one their great techs, has been out from day one and has made sure everything runs perfectly.
IDL is a Best in Class Company. Their work is always done to a professional standard. They’ve never tried to sell me something I didn’t need or want. They show up dressed professionally, driving company vehicles. I’ve never presented them with an irrigation problem they could not solve. Rob was my tech on this call and he was knowledgeable, fast, efficient, and didn’t leave me any mess to clean up. Thank you IDL for you service!
Chris, Devian and Dakota did a great job adding on to our existing irrigation system, testing it and setting up the app to run the different zones. They were professional, courteous and completed the work ahead of schedule. Highly recommend this company and this crew!
We used IDL Company for the New Irrigation install. Everyone we talked with through out the whole process was awesome!!. I would highly recommend them for any irrigation needs. Thanks to Tyler, Juan and Nathan. You guys made the whole process seamless.
Planning and scheduling with IDL was a smooth process. Our questions were answered including things we had not considered.Chris, Devian, and Dakoda from IDL installed our sprinkler system. They calibrated all sprinkler heads, covered operation procedures and it works amazing. Nice job team and thank you!
Stan and Rob are the top notch irrigation experts. My yard was a war zone, strewn with used cars, rusted farm implements and dirty clothes. Amongst all that mess they were able to find all the broken lines and unearth some buried nozzles. Every thing is all fixed now! and My pet raccoon even took a liking to them!
Juan and Felipe did a fabulous job of installing a comprehensive drainage system in our swamp of a back yard — the swamp is gone! And you can hardly tell they dug trenches and installed several yards of drainage pipe. They even put the leftover dirt where we wanted and leveled it out! Truly, they went above and beyond our expectations. We will certainly recommend IDL. Thanks also to Tyler for his customer service and willingness to quickly change our estimate, even adding reduced cost options.
Jon Sparks came out to assist with our HOA system. He was very courteous, listened to our questions and helped solve our problem. IDL definitely has a professional team! Thanks for your continued top-notch service.
We cannot thank Tyler and the team (Chris, Dakota & Devian) enough for the impeccable service that we received from start to finish. Communication was on point, the pricing was EXEPTIONAL. We really felt like Tyler took our needs into consideration and delivered above & beyond!
We have been using IDL for about 8 years and have never been disappointed. The owner, front office staff and technicians have always been quick, professional, responsible and helpful everytime we needed to call. I would recommend them to anyone needing assistance with excessive water drainage issues or irrigation systems.
We were more than happy with our experience with IDL Company . From the very beginning of the bidding process of our Underground Sprinkler System, to the installation and the training given for operational use of the system ,we found IDL to be professional, knowledgeable and friendly. Big thanks to Nathan, Chris and Devian for a job well done.
Everyone wants the most value for their money and I am no exception. But I also value professionalism, courtesy, and good customer service skills. I dealt with 3 different people at IDL and was impressed by all of them. I only selected them as they were working on my neighbor’s yard and were very kind when I asked them some questions. Within one day, Jon came over and replaced a broken sprinkler head in less than 15 minutes. He was knowledgeable and kind and left an excellent impression. I will use IDL for future needs with my irrigation system. Thank you.
Rob from IDL came out and repaired a leaky sprinkler system and did and excellent job. I would hire them IDL/Rob again.Jordan came out and replaced a bad sprinkler head and did an awesome job! I would hire them IDL/Jordan again.
Where do I start. This company is one of a kind in my book. Hired a Lawn Maintenance/Sprinkler company a few months ago that sounded good on the internet but did not meet our expectations for several issues. IDL Company specializes in the Sprinkler industry and you can tell. Jon fixed all the heads that needed repaired, adjusted our sprinkler heads and set the watering schedule. We had the previous company out at least 3 times trying to get this accomplished. He also fixed our rain sensor that was installed upside down from the company we hired a few months ago. How would I have known that? Thank you so much Jon!We are also getting an estimate for an add on to our sprinkler system and I can’t wait to have this done.What a great Team IDL Company has!! Thank you so much for coming to our rescue.
My experience with IDL always starts with Danielle. She is always friendly and is very responsive in trying to find someone to come out as soon possible to address issues that pop up from time to time! In this case, Jordan, the IDL technician that came out the morning I called and was very professional, very competent, and just really great all around to explain his repair work and recommendations! IDL customer for life!
Jon was punctual and professional. He repaired our irrigation pump that another company said was irreparable and recommended a new pump in general. He took our pump back to the shop and found walnut remnants in the gears!! He repaired the pump and our sprinkler system is up and working great! He saved us a ton of money by pinpointing and fixing the problem. Jon kept us up to date on the progress on our pump and returned when he said he would. Those qualities alone speak volumes! He also programmed our Hydrawise app and labeled each zone with a description and picture. Above and beyond! I would highly recommend IDL!!!!
The entire experience working with IDL has been excellent. Extremely professional, high quality work, and very proactive with follow-up. IDL installed a large sprinkler system for my yard/landscaping as well as aeration for a 7 acre pond. The pond aeration feeds the irrigation system which has saved me 000’s per year in utility expense. The aeration system paid for itself within the first few months and has been running great the past two years. A big thanks to Nathan, Jon, and the entire IDL team for their continued support and service.
IDL was great to work with. Tyler was able to get my irrigation system installed in just a few weeks when other companies wouldn’t even call me back to get a quote. Tyler also came out multiple times to check on things during the install. Chris, Devian, and Jordan (who did the install) were great. They were very knowledgeable and didn’t mind that I kept asking them questions. Great team all around. Would recommend!!
We recently moved in and had a fence installed. IDL moved a couple of sprinkler heads and replaced a broken one to better cover the yard with the new fence. I cannot remember his name, but the technician that worked on the system was very professional and helpful. I would highly recommend IDL.
Jon and Mason are always professional and helpful. They take the time to answer questions and review the system. Jon even gave me advice and help while he was servicing a neighbors system. Great service!
Jon and Mason came out to do a difficult repair job that was created because of another contractor’s error. They managed to isolate the problem and devise a work around.I only use IDL for all of my irrigation needs. No need to look any further.
We have construction going on behind our bank. IDL came out and fixed the irrigation system that was damaged during construction. They were quick, efficient, and professional. It had been raining so the ground was sloshy, and they even took their shoes off when they came in so as to not drag mud onto our floors which I appreciated! Chris and Devian did a great job and I appreciate it!
Jon and crew were out this morning to start up our sprinkler system. They were courteous and quick. Can’t go wrong with this team. They are always very professional! Highly recommend them for any installations or repair you might need.
IDL was one of the only irrigation companies that would even call us back this spring. Kyle made an appointment with us right away. The pricing was fair and clear upfront. No hidden charges or fees. They even came out to install our new system before the estimated start date. The installation team was courteous and careful with our yard. So glad we were referred to this company!
I LOVE IDL!!! Our irrigation is a little difficult because it pulls from the lake and takes a long time to prime. Literally no other company has been able to get it up and running each and every time with no complications. They are all great, but I ask for Jon each and every time. Customer for life!!!!
I have had nothing but good experiences with IDL. They shutdown, startup, and maintain my lawn irrigation system. Jon Sparks, in particular, always goes above and beyond to make sure things are done right. I highly recommend IDL.
John Sparks open or did my startup this year for our Sprinkler system, John did an outstanding job. We had 2 of our sprinkler heads that needed moved due to growth of our shrubs, and he went ahead and moved them . I did need to set another appointment for someone to come out and do this move. Great Job ,John. Thank you.
The technician that came out to do the sprinkler start-up failed to notice several problems. I called and asked that they come out again and Jon Sparks showed up. Jon was great! He checked out every sprinkler head and did repairs as needed and there were several repairs that were needed. Thanks Jon.
Jon was great! He performed the annual sprinkler system start-up and walked me through the control panel. He checked out every sprinkler head and did repairs as needed. We’ve been extremely happy with the customer service when we call as well as the servicemen who come out. Awesome company – Keep up the great work!!!
Tyler, Travis, Chris and Quentin were amazing on the installation of our sprinkler system. From beginning of quote to the days of installation they were very professional, worked hard to complete the job correctly not just get it finished. The install crew went above and beyond to make sure we were happy and understood everything with the process. Highly recommend IDL company.
Tyler, Travis, Chris and Quentin just completed an outdoor lighting installation for us. It was a very complicated installation, and the crew was on time, very professional, and super creative on the lamppost installations! We have used IDL Lighting in the past, and we still marvel at how much we enjoy the lighting, and how beautiful their designs are – ALWAYS SO TASTEFULLY DONE!! Thank you Tyler, Travis, Chris and Quentin! We will enjoy your work for years to come!
Everyone from IDL was fantastic, from the installers to the office staff. I’m very pleased with my sprinkler system and buried downspouts. Quality installation as well as the products used. Highly recommend going through IDL for your landscaping needs.
Jon and Eric did a fantastic job on the repairs on our sprinkler system today. They were very professional and timely on the repair. Thanks for a job well done. I would recommend IDL to any of my friends.
Chris and Travis, did an excellent job and I would highly recommend IDL to anyone installing a sprinkler system. The installation team was superb, professional, hard working, and highly knowledgeable in their product and services.
Jon and Eric were professional, and even a little early. One of the zones in my sprinkler system was not working, and they were able to quickly and efficiently fix the problem. Would definitely recommend them for any future work.
The irrigation team was superb! So friendly, polite and professional. They definitely knew what they were doing and extremely hard working. We appreciated the attention to detail and excellence throughout the company.
Had them come out and replace 5 of my french drains to stop some erosion and the crew did a wonderful job. Both Travis and Chris were very courteous, friendly and professional and completed the job in the time frame they gave me. Will definitely be using them again if I need further work done.
I had some sprinkler issues I needed help with. Scott & Jon did a great job. They went above and beyond explaining what the issues were and providing options on how to fix them. I highly recommend their services.
Great experience! IDL clearly knows their stuff. I needed lighting done on the front of our home on a short timeline and Nathan miraculously made it happen. He was a joy to work with, prompt responding to any questions, trustworthy, and all around great experience! Choose IDL and stop looking at any other company-you’ll be glad you did.
We received several bids and IDL was by far the best price. Nathan was super kind and quick to respond in all communication. Chris and Travis were hardworking, friendly, and knowledgeable. They came back a few times to adjust some things and always had a wonderful attitude about it. I can’t recommend them enough! My parents have already used them for service and said in the 20 years they’ve had their irrigation system, it’s never run this well!