IDL recently installed a new system at my residence and I would highly recommend them to anyone in the market. Tyler was very knowledgeable and personable throughout the process of quoting/design, installation, and final walkthrough of the completed system. He went above and beyond to answer any and all questions as well as took the time to walk through the controller configurations and operation. Juan Reyes and his installation team are truly pros and left the property in great shape. Their attention to detail and efficiency was impressive. Juan was also very knowledgeable, personable, and willing to answer questions throughout installation and start-up. I knew my property was in good hands within the first hour of installation and was confident that the job would be done right and with care.
Brandon Stewart just left our law firm after winterizing our sprinkler system. He was absolutely great, so polite, kind, caring and thorough. What a great representative of your super company. We have used your services for many years. Sure hope you can give Brandon a raise or bonus, he truly deserves it. :)
The iDL team was great! From contacting them and getting a same day bid, to pricing the project accordingly, and finally installing as planned and collaborating with my requirements…this was an A+ project from start to completion.
Thank you Brandon Carter!! This company never disappoints!! ALWAYS professional, polite. helpful and on time.I had IDL come out to tweak some sprinkler heads. Scheduling is easy with IDL and the guys are always on time and so nice. Thanks Brandon!!!Scott is great!! He is professional and knowledgeable. He addressed all my questions and requests efficiently. IDL does not disappoint!! Can’t say enough great things about this company!! Tyler, Chris and crew are knowledgeable, on time and professional. Highly highly recommend!!!
Salesman Tyler, is a great educator about the irrigation system as well as the install and what to expect. From the moment they arrived until they swept up at the end of the day, Juan Reyes and the install team were professional and extremely hard working on a frigid and windy day. Thank you!
Great company from top-to-bottom. Bri is the scheduler. She is very professional, responsive and pleasant to deal with. Stan winterized my system today. He is super friendly and taught me how to drain the backflow preventer in case I need to do that in the future. He likes his job and it shows! Highly recommend these guys.
The crew with IDL has been exceptional. From my first meeting with Tyler to the walkthrough upon the job being complete, my experience has been first rate. The entire team was personable, knowledgeable and efficient. I know there are alot of options out there, but IDL is the tops. I was referred to IDL by my neighbor and he raves about them and now I understand why. Give them a call! You can Thank me later!
IDL Company is THE MOST professional vendor that I’ve contacted with. Jordan Collene came by to winterize our sprinklers when we hadn’t even scheduled it yet! He also found a leak that was completely unrelated and he fixed it on the spot! I am very grateful to be a customer of a business like this!
Jordan C. Showed up early and repaired our problem promptly and professionally. He was very courteous and explained what he was going to do and then he got it done. He also checked out his work to make sure there were no other problems. Great experience and I will use them again.
Extremely professional company, I absolutely recommend them for a yard sprinkler system. They completely stand behind their work and go above and beyond to help fix any issues that occur due to homeowners’ own negligence. Couldn’t have picked a better company to install our system.
We are so pleased with IDL’s level of service. A couple of issues this afternoon were managed quickly by Bree, receptionist, Nathan and Jordan Collene, our service tech. Thanks to all of them.But especially Jordan, who figured out immediately where a break in line was and repaired it. Glad he’s looking after our yard for us!!
IDL is phenomenal! The customer service is excellent, they were able to get me on their schedule quickly to address our issues! Tyler, our service technician was prompt and very through with his diagnosis and correction of our systems problem. I will continue to use them in the future, for all of our irrigation needs!!
IDL Service Tech Brandon Carter came today to repair “Old Faithful” ie: one of my irrigation zones developed a crack and the geyser was most impressive (pearl clutching happened, not gonna lie) and extremely stressful + disheartening. IDL did not install my system, much to my deep and ongoing regret but they have come and fixed it TWICE, and nobody but IDL is going to touch my system or the backflow requred testing ever again- what they do is done right and much piece of mind is achieved. I could not be more pleased and will 100% do business with IDL Company again, just like I said I would in my review for the prior catastrophe. IDL shows up on time and in fact I got a call today and they had an early opening for which I was grateful. The work is done promptly and correctly. I can’t say enough good things about this fantastic business.
Tyler, Nathan had great communication with us on our irrigation install. They were able to move our schedule up a week. Great company, so if you’re looking for a quality irrigation system install and service, then you’ve come to the right place
IDL responded quickly to our request to move our sprinkler lines. We had a short time frame before our patio/fire pit project was to start. Jordan C. and Brandon S. were very informative and very efficient in completing the job. They have always done a great job servicing our sprinkler system and we are thankful for their expertise!
All of the crew were very professional, educational, kind and went over and above BY FAR on EVERYTHING they did! Highly recommended and will definitely be referring them to all of my future family, friends and clients!!!
Well, I don’t normally give an “atta boy” to someone for doing their job (nor do I tip someone for handing me a cup of coffee) but given my previous experience with a sprinkler repair vendor in Lees Summit, felt I needed to compliment IDL. The previous wingnuts cost me $1400, mostly to find my control boxes. Also, they replaced the same solenoids 2-3 times, and charged me for them, griped the whole time about the quality of the sprinkler valves (Hunter) and were here 2 days before giving up, said it was “mostly fixed” and there was nothing more they could do. Jordon from IDL, jumped right in, replaced 4 diaphragms,, 2 or 3 solenoids, a crimped pipe and it was less than 1/2 the cost of the other chowderheads. Now i can actually water my entire lawn for the first time in 2 years. Jordon did not even whine about the heat or having to dig out 4 boxes, it really was kind of back breaking work. In conclusion boss people, buy this guy lunch, he deserves it!