There’s no question that a professionally installed irrigation system can help improve the look of your yard while offering a layer of convenience for you. However, like most things in your home’s landscape, your irrigation system isn’t a “set it and forget it” component. To keep it operating properly and efficiently regular maintenance is needed. From time to time repairs may also be required, and eventually (usually many years after it is initially installed) the system will need to be replaced.

Having a reliable irrigation company to call on when you need these services is essential. However, have you begun to realize that your irrigation system isn’t everything they originally promised? If so, now is the time to think about making a change. Some of the more specific indications it is time for this change can be found here.

Poor Communication

When you first have an irrigation system installed, there’s a good chance your irrigation company is on-call when you need them. After all, the installation of a new system offers a huge opportunity for profit for the company. However, what happens if you need something recalibrated or a sprinkler head repaired?

Do you call the service provider, but get crickets in return? Are your calls and emails ignored, or worse, responded to with a vague message that’s obviously auto-sent? If so, this is one of the first signs it is time to make a change.

There’s no need to continue working with a company that does not value you as a customer. There are service providers out there that make all customers a priority – regardless of the services that are needed.

Unprofessional Services

Another sign of a low-quality irrigation company is if they are unprofessional when providing services or when you speak with them on the phone. This can be several things. For example, they may interrupt your questions, ignore your concerns, or just talk down to you when discussing your system and needs. Professionalism and courtesy are a must in any industry, including this one. Find a company that has workers that will treat you with respect. If they act in an unprofessional manner, it’s time to find someone new for these services.

Low-Quality Parts and Materials

Have you taken a close look at your sprinkler system? Do the parts and components seem to be quality? Did the service use brand name parts or off-brand items you have never heard of? This is another sign of whether or not you are working with a reliable service provider. If the materials are low-quality, there’s a good chance you will have a myriad of issues with your system. Go ahead and make a change now to a company that takes pride in offering the best possible services and materials for each customer served.

If you are searching for a new irrigation service provider, contact our team at The IDL Company. We can provide you with the quality irrigation system and professional services you want and deserve.